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Relationship Selling
 Relationship Selling Powerful Retail Sales Customer Care Key Accounts Sales Management Client Segmentation

 

Traditional sales techniques of the kind used by retail sales teams or door-to-door sales forces are not appropriate for every kind of organisation.

If your organisation is more interested in a long-term relationship with your clients rather than the one-off sale, you will be interested in the concept of Relationship Selling. This workshop uses Neuro-Linguistic-Programming (NLP) as a way of establishing a strong working relationship with your clients and using that relationship as a way to enhance business development.

 

WHO IS IT FOR?

*           It is an ideal course for account managers charged with developing business with

            long-standing clients

 

*           It is an excellent course for experienced sales people who wish to revitalize their approach to making a sale

 

*           It is a useful course for customer-facing employees who are in a position to influence the amount of business you do with your clients

 

WHAT WILL IT COVER?

The course will take participants through relationship building skills as a means of influencing the nature and volume of business your clients choose to do with you. It will cover subjects such as:

 

*           The building blocks of a successful relationship

*           Pacing and mirroring to establish Rapport

*           Advanced questioning strategies

*           How to let your clients tell you what you should sell and how you should sell it to

             them

*           Identifying buying signals

*           Determining the moment to close the sale

*           Handling objections

COURSE DURATION                        3 DAYS

NUMBER OF PARTICIPANTS          8 - 10

To enquire about this course please leave your details here

 

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Last modified: 10/15/04

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