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Traditional sales techniques of the kind used by retail sales teams or door-to-door sales forces are not appropriate for every kind of organisation. If your organisation is more interested in a long-term relationship with your clients rather than the one-off sale, you will be interested in the concept of Relationship Selling. This workshop uses Neuro-Linguistic-Programming (NLP) as a way of establishing a strong working relationship with your clients and using that relationship as a way to enhance business development.
WHO IS IT FOR? * It is an ideal course for account managers charged with developing business with long-standing clients
* It is an excellent course for experienced sales people who wish to revitalize their approach to making a sale
* It is a useful course for customer-facing employees who are in a position to influence the amount of business you do with your clients
WHAT WILL IT COVER? The course will take participants through relationship building skills as a means of influencing the nature and volume of business your clients choose to do with you. It will cover subjects such as:
* The building blocks of a successful relationship * Pacing and mirroring to establish Rapport * Advanced questioning strategies * How to let your clients tell you what you should sell and how you should sell it to them * Identifying buying signals * Determining the moment to close the sale * Handling objections COURSE DURATION 3 DAYS NUMBER OF PARTICIPANTS 8 - 10 |
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Send mail to
geoff@dansamltd.co.uk with
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