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Sometimes we don't have very long with our customers and often they may not do much repeat business with us. In this case it is very difficult to build a long-term relationship with our customers. We still want to sell to them but we don't necessarily want the 'hard sell' approach. Powerful Retail Selling has been developed to address such a situation.
WHO IS IT FOR? * It as an essential course for any member of your staff who sells to a customer
* It will provide a useful refresher for your more experienced sales people
* It is a tremendous introduction to powerful sales techniques for your newly-appointed sales people
WHAT WILL IT COVER? The course covers the more traditional sales techniques that all sales people should know. It will cover subjects such as: * Understanding your customer's motivation * Diagnosing customer needs * Knowing your product * Knowing what business you are really in, ie customers buy benefits * Involving the customer in the sale * Closing techniques * Customer care * The after-sales service COURSE DURATION: 2 DAYS NUMBER OF PARTICIPANTS: 8 - 10 To receive further information about this course: |
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Send mail to
geoff@dansamltd.co.uk with
questions or comments about this web site.
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